Mô Tả Công Việc
JOB SUMMARY
Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food, and liquor. Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards.
Yêu Cầu Công Việc
- High school diploma/G.E.D. equivalent.
- At least 2 years experience in FB service, related professional area.
- Good communication (both in English & Vietnamese)
- Great leadership & time management skills.
- Excellent Microsoft skills.
Hình thức
Quyền Lợi
• Annual Leaves
• Working 5 days per week - off 2 days per week
• Follow the government social insurance, health insurance, unemployment insurance
• 24/24 accident insurance
• Join in hotel activities
• Training opportunities for career development