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Mô Tả Công Việc
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure..
- Anticipating and addressing guests' needs, and resolving their problems and complaints.
- Operating switchboard and assisting with inquiries.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with hotel procedures and safety policies.
- Performing duties on a daily checklist.
Yêu Cầu Công Việc
- High school diploma or suitable equivalent.
- 1+ years of front desk agent experience preferred.
- Well-groomed, professional appearance.
- Outstanding written and verbal communication skills.
- Physically agile, and able to stand for extended periods.
- Available to work shifts, over weekends, and on public holidays.
Hình thức
Quyền Lợi
- Competitive salary and monthly service charge
- Annual Leaves
- Working 5 days per week - off 2 days per week
- Follow the government social insurance, health insurance, unemployment insurance
- 24/24 accident insurance
- Join in hotel activities
- Training opportunities for career development
Mức lương
Thỏa thuận
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