Mô Tả Công Việc
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure..
- Anticipating and addressing guests' needs, and resolving their problems and complaints.
- Operating switchboard and assisting with inquiries.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with hotel procedures and safety policies.
- Performing duties on a daily checklist.
Yêu Cầu Công Việc
- Bachelor's degree in Hotel Management, Business Administration or related fields
- Good command of English or other languages
- Understanding of Opera system
- At least 1 year of experience in the same role
- Great problem-solving skills
- Attention to details
- Ability to work under high pressure
Hình thức
Quyền Lợi
- Competitive salary & compensation
- 2 day-off/ week
- Learning and Development opportunities
- Meals and uniform are provided
- Continued training
- Participates in multiple activities
- Social & health insurance, plus PVI insurance
- Monthly recognition program