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Front Desk Supervisor - Danang Marriott Resort &Spa

Marriott Da Nang Resort & Spa, Non Nuoc Beach Villas Đà Nẵng

Địa chỉ làm việc: 23 Trường Sa, phường Hòa Hải, quận Ngũ Hành Sơn, thành phố Đà Nẵng, Vietnam

Hết hạn ngày: 29/02/2024

ID: job272573

Mô Tả Công Việc

Supervise front desk staff and ensure that they provide excellent customer service
Respond to guest's inquiries and requests in a timely and professional manner
Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests
Manage reservations and room availability
Ensure the accuracy of billing and payment processes
Monitor and review guest feedback
Resolve customer complaints
Train and coach front desk staff
Monitor staff performance and provide feedback
Maintain a clean and organized front desk area

Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

High school diploma or equivalent
Previous experience in a customer service role
Excellent interpersonal and communication skills
Proven leadership and organizational skills
Working knowledge of hotel management systems
Able to multitask and prioritize tasks
Flexible schedule with the ability to work nights, weekends, and holidays

Xem toàn bộ Yêu Cầu Công Việc

Hình thức

Quyền Lợi

Competitive salary and monthly service charge
Annual Leaves
Working 5 days per week - off 2 days per week
Follow the government social insurance, health insurance, unemployment insurance
24/24 accident insurance
Join in hotel activities
Training opportunities for career development

Mức lương

Thỏa thuận

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15.993870600000001
Địa chỉ làm việc 23 Trường Sa, phường Hòa Hải, quận Ngũ Hành Sơn, thành phố Đà Nẵng, Vietnam
Ngày đăng tuyển 17/02/2024
Vị trí Trưởng ca/ Giám sát
Ngành Nghề Kế toán / Thủ kho
Loại công việc FULL_TIME
Nhà tuyển dụng Marriott Da Nang Resort & Spa, Non Nuoc Beach Villas
LIÊN HỆ Ms. Thanh - Human Resource Manager
Email: [email protected]

For world-class service and sophistication, few hotels compare to Danang Marriott Resort & Spa, Non Nuoc Beach Villas. Our resort in Danang, Vietnam, is surrounded by verdant gardens and pristine white sand. Take in the shoreline of Hoa Hai Ward at the foot of Ngu Hanh Son, or The Marble Mountains. We are 20 minutes from Hoi An, a famous UNESCO World Heritage Site, as well as Danang International Airport (DAD). We empower our guests not only with our fantastic location but with thoughtful amenities. Reserve a massage at Akoya Spa or workout on professional Life Fitness® equipment. Rejuvenate in the outdoor infinity pool or recharge with Italian classics at nearby Moonsoon Lounge, which overlooks the ocean. Flashes of brilliance are found everywhere, from our custom wedding packages for bridal parties to our garden or ocean-view villas. Book a two- to four-bedroom villa and delight in a private plunge pool and sun deck. Elevate your travels at Danang Marriott Resort & Spa, Non Nuoc Beach Villas