Mô Tả Công Việc
- Promptly and courteously attend to telephone calls and text messages, directing as appropriate
- Provide information on hotel facilities and services
- Concierge services including booking activities, dining reservations and transport
- Provide detailed information about points of interest in the area
- Arrange services required for guests with special needs
- Ensure guest special requests are efficiently completed
- Follow emergency and safety procedures
- Provide direction to guests requiring guidance and offer any further assistance, as required
- Other related duties as assigned by the management
Yêu Cầu Công Việc
- High school diploma or suitable equivalent
- Tourism & Hospitality experience preferred
- Competent in Microsoft Office software
- Feel comfortable working in a fast-paced environment requiring multitasking
- Strong problem-solving skills required
- Excellent customer service and conflict resolution abilities
Hình thức
Quyền Lợi
- Competitive salary and monthly service charge
- Annual Leaves
- Working 5 days per week - off 2 days per week
- Follow the government social insurance, health insurance, unemployment insurance
- 24/24 accident insurance
- Join in hotel activities
- Training opportunities for career development