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Loyalty Ambassador - Danang Marriott Resort & Spa

Marriott Da Nang Resort & Spa, Non Nuoc Beach Villas Đà Nẵng

Địa chỉ làm việc: 23 Trường Sa, phường Hòa Hải, quận Ngũ Hành Sơn, thành phố Đà Nẵng, Vietnam

Hết hạn ngày: 29/02/2024

ID: job270671

Mô Tả Công Việc

JOB SUMMARY

Welcome Select Guests upon arrival and ensure all their requests and needs are met throughout their stay.
Resolve any concerns or issues, communicating any needs or special requests to fellow hotel departments.
Delivering unique requests and anticipating guest needs based on past alerts.
Be familiar with reservations, room control and basic room inventory.
To be thoroughly acquainted with all check-in and check-out procedures and policies
Be familiar with all technical equipment as related to the Front Desk.
To be familiar with all hotel facilities.
Conduct Loyalty Program training with other Front Office and hotel associates.
Perform any other duties assigned by the Front Office Management.
Be pleasant, smile and greet all guests, using surnames when obtained.

Xem toàn bộ Mô Tả Công Việc

Yêu Cầu Công Việc

Previous customer/guest service experience highly preferred; hotel and front office experience is highly preferred.
Must possess the ability to multi-task in a busy environment, follow through successfully on guest requests, ensure guest satisfaction, and work as a team player.
Must be service and detail oriented; possessing a friendly approachable demeanor and strong problem-solving skills.

Xem toàn bộ Yêu Cầu Công Việc

Hình thức

Quyền Lợi

Competitive salary and monthly service charge
Annual Leaves
Working 5 days per week - off 2 days per week
Follow the government social insurance, health insurance, unemployment insurance
24/24 accident insurance
Join in hotel activities
Training opportunities for career development

Mức lương

Thỏa thuận

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15.993870600000001
Địa chỉ làm việc 23 Trường Sa, phường Hòa Hải, quận Ngũ Hành Sơn, thành phố Đà Nẵng, Vietnam
Ngày đăng tuyển 01/02/2024
Vị trí Nhân viên
Ngành Nghề Kế toán / Thủ kho
Loại công việc FULL_TIME
Nhà tuyển dụng Marriott Da Nang Resort & Spa, Non Nuoc Beach Villas
LIÊN HỆ Ms. Thanh - Human Resource Manager
Email: [email protected]

For world-class service and sophistication, few hotels compare to Danang Marriott Resort & Spa, Non Nuoc Beach Villas. Our resort in Danang, Vietnam, is surrounded by verdant gardens and pristine white sand. Take in the shoreline of Hoa Hai Ward at the foot of Ngu Hanh Son, or The Marble Mountains. We are 20 minutes from Hoi An, a famous UNESCO World Heritage Site, as well as Danang International Airport (DAD). We empower our guests not only with our fantastic location but with thoughtful amenities. Reserve a massage at Akoya Spa or workout on professional Life Fitness® equipment. Rejuvenate in the outdoor infinity pool or recharge with Italian classics at nearby Moonsoon Lounge, which overlooks the ocean. Flashes of brilliance are found everywhere, from our custom wedding packages for bridal parties to our garden or ocean-view villas. Book a two- to four-bedroom villa and delight in a private plunge pool and sun deck. Elevate your travels at Danang Marriott Resort & Spa, Non Nuoc Beach Villas