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Mô Tả Công Việc
- Manages, supervises, and oversees all spa operations
- Ensure the achievement of sales goals, business objectives, and profitability
- Monitor payroll and expenditures to successfully achieve an aggressive spa profit plan
- Review financial data, prepare management reports, and perform administrative functions accurately and timely
- Plan and coordinate spa promotions, events, and effective client loyalty programs to maximize marketplace positioning
- Oversee group bookings and interface with hotel partnerships
- Be responsible for overseeing and directing the product retailing operations at the spa
- Ensure the success of all spa operations, the spa manager will utilize effective recruiting techniques to attract and hire qualified frontline practitioners and support team leaders
- Further responsible for projecting a positive image within the facility, maintaining an atmosphere of cooperative teamwork that emphasizes customer service and satisfaction
- Ensure a clean, safe working environment by enforcing safety, maintenance, and cleanliness procedures.
Yêu Cầu Công Việc
- 3-5 years of managerial experience in a health/beauty spa environment
- Significant customer service experience, prior training experience
- Excellent leadership/management skills and high standards in ethics, service, and image
Hình thức
Quyền Lợi
*Attractive salary
*Professional and friendly working environment
*Competitive benefit package
- 2 days off/ week, 13 annual leaves/ year
- 24h accidental insurance, health care insurance
- Uniform + staff meals are provided
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