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Mô Tả Công Việc
- Monitor SPA personnel to ensure all guests and internal customers receive prompt and courteous service.
- Maintain appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of SPA personnel.
- Implement and control SPA procedures that provide for the health and safety of personnel and guests, such as lost and found service, security and emergency procedures and environmental procedures.
- Prepare efficient work schedule for SPA Staff, arranging holidays and vacation, taking into consideration of booking.
- Implement Career Development program within SPA.
- Control and monitors departmental costs on an ongoing basis to ensure performance against budget.
- Development new SPA treatment.
- Conduct skills training within the department.
- Build and maintain relationships with internal and external customers.
- Understand and anticipates customer’s needs, takes action to address customer needs and strives to exceed customer expectation.
- Work with Human Resources on manpower planning and management needs.
- Work with Director of Finance in the preparation and management of the Department’s budget.
- Complete other tasks which assigned by the leader
Yêu Cầu Công Việc
- Good communication skills.
- Good writing skills.
- Proficient in the use of Microsoft Office.
- Problem solving and organizational abilities.
- Good Training skills.
- 3 years related experience and including at least 1 year experience in SPA operation, or an equivalent combination of education and experience.
Hình thức
Quyền Lợi
- Competative salary package
- International & professional working environment at 5 - star hotel
- Duty meal at staff canteen
- Others benefits following group's standards
- Others according to Labour Law
Mức lương
Từ 12 đến 20 triệu
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