Mô Tả Công Việc
- Monitor SPA personnel to ensure all guests and internal customers receive prompt and courteous service.
- Maintain appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of SPA personnel.
- Implement and control SPA procedures that provide for the health and safety of personnel and guests, such as lost and found service, security and emergency procedures and environmental procedures.
- Prepare efficient work schedule for SPA Staff, arranging holidays and vacation, taking into consideration of booking.
- Implement Career Development program within SPA.
- Control and monitors departmental costs on an ongoing basis to ensure performance against budget.
- Development new SPA treatment.
- Conduct skills training within the department.
- Build and maintain relationships with internal and external customers.
- Understand and anticipates customer's needs, takes action to address customer needs and strives to exceed customer expectation.
- Work with Human Resources on manpower planning and management needs.
- Work with Chief Accountant in the preparation and management of the Department's budget.
- Complete other tasks which assigned by the leader.
Yêu Cầu Công Việc
- Graduated from College/ University, preferably major in hospitality or spa/ beauty
- High English proficiency
- At least 2-year experience in Hotel/ Restaurant/ Spa/ Hospitality industry
- Good leadership skill and willingness to learn
- Ability to work well under pressure. Result-oriented way of thinking and working
Hình thức
Quyền Lợi
- One duty meal per working day.
- Training, Uniform, Annual Health checking up..
- Insurance in accordance Labor Law.
- Dynamic and friendly working environment.
Mức lương
Từ 12 đến 20 triệu