Mô Tả Công Việc
- Co-ordinating the needs of the department to ensure the smooth operation, cleanliness and maintenance of the entire Spa, Sports facilities, Swimming Pool and its equipment.
- Leads and motivates staff to a level of service, which exceeds all guest expectations by facilitating teamwork and ensuring all duties are performed in a consistent and efficient manner.
- Maintains close contact with guests, receiving feedback regarding the operation of the Spa and Recreational facilities of the hotel.
- Assists in the preparation of yearly operating, operation equipment and capital expenditure budget.
- Ability to manage cultural diversity.
- Meet requirements of VIP guests.
- Offers suggestions and makes recommendations on ideas for improving the Spa & Recreational facilities operation and performance.
Yêu Cầu Công Việc
• At least 1-2 years experiences in the role
• Management skills
• Guest oriented, service minded and attention to quality
• Dynamic
• Good presentation
• Thorough and organised approach
• Product knowledge and up selling